Scriva

What is Scriva?

• Online written communication and social skill exam

• An exam was specifically designed for chat agents

• A two part writing exam that starts with a reading screener

• An assessment scored by our expert rating team

• A test of the communicative skills needed customer service

• A way to gain useful feedback for further training and improvement

What skills are assessed?

• Written communication

• Reading (Screener)

• Social skills, like empathy and politeness

Who should use Scriva?

• Companies who currently test in-house

• Organizations who want personalized candidate feedback

• Contact Centers who want to assess social skills, like empathy

• Hiring Managers who want to outsource their language testing

• Any organization who wants to save time and money by identifying the most qualified candidates